Terms of Policy

Chapter 1: General Provisions

Article 1 (Purpose)

The purpose of these terms and conditions is to stipulate various matters related to the use and provision of services of the TracMe application (hereinafter referred to as the "APP") operated by Wave Company (hereinafter referred to as the "Company").

Article 2 (Definitions of Terms)

① The definitions of terms used in these terms and conditions are as follows:

"Service" refers to the various services provided by the Company, which the "User" can use through the implemented mobile device, such as hardware control, email inquiries, and access to the company's website URL.
"User" refers to any individual who accesses the APP and receives the services provided by the APP in accordance with these terms and conditions.
"Application" refers to all programs that are downloaded or installed on a mobile device to use the services provided by the Company.
"Mobile Device" refers to any device that downloads the APP.
"Hardware" refers to all devices purchased from the Company that the User uses to access the services provided.

② Definitions of terms used in these terms and conditions, unless otherwise specified in Paragraph 1 of this Article, follow related laws and the policies of individual services. Terms not defined herein shall be interpreted according to general commercial practices.

Article 3 (Effectiveness and Amendment of the Terms and Conditions)

① These terms and conditions take effect by being posted within the APP and notifying the Users.

② The Company may amend these terms and conditions, provided such amendments do not violate relevant laws, such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection."

③ If the Company amends the terms and conditions, the Company will specify the effective date, details of the amendments, and reasons for the amendments, and will notify Users by posting the information in the APP, on a linked page, or on the electronic commerce medium where this APP is posted, at least seven (7) days before the effective date. However, if the amendments are unfavorable to Users or involve significant changes, the Company will notify Users by the same method at least thirty (30) days prior to the effective date. In such cases, the previous and amended terms will be compared and displayed in a manner that is easy for Users to understand.

④ When the Company amends the terms and conditions, it will check the User’s consent to the amended terms after posting the notice. Users have the right to either agree or disagree with the amended terms. If a User disagrees with the amended terms, the Company may restrict the User's access to the APP.

Article 4 (Matters Not Covered by the Terms and Conditions)

For matters not specified in these terms and conditions and for the interpretation of these terms, relevant laws such as the "Act on the Regulation of Terms and Conditions," the "Act on Promotion of Information and Communications Network Utilization and Information Protection," or general commercial practices shall apply.

Article 5 (Company's Obligations)

① The Company shall exercise its rights and fulfill its obligations as stipulated by relevant laws and these terms and conditions in good faith and sincerity.

② The Company shall promptly resolve any abnormalities, such as external tampering with the APP, to ensure the safety of the Users' service usage. In such cases, the Company will notify Users through the electronic commerce medium where the APP is registered.

③ The Company shall make its best efforts to repair or restore services without delay in the event of an interruption or damage to facilities or data during service improvement, unless such issues are caused by unavoidable reasons such as natural disasters, emergencies, or technical limitations that cannot be resolved with current technology.

④ When providing services, the Company shall clearly display the following within the service for Users to easily recognize:

The current version of the service
License information for any open-source software used in the service

⑤ The Company shall post the following information on the electronic commerce medium where the APP is registered or on the Company’s official website to ensure smooth service usage for Users:

The necessary specifications and settings required for mobile devices to use the APP

Article 6 (User Obligations)

① Users shall not engage in any of the following acts in relation to the use of services provided by the Company:

Using the service for unauthorized commercial, business, advertising, promotion, political activities, election campaigns, or any other purposes outside of the intended use.
Reproducing, distributing, or promoting information obtained through the Company’s services without authorization, using it for commercial purposes, or exploiting known or unknown bugs to use the service.
Deceiving others for personal gain, or causing harm to others in connection with the use of the Company’s services.
Infringing on the intellectual property rights or portrait rights of the Company or others, or damaging the reputation or causing harm to others.
Intentionally transmitting, posting, distributing, or using viruses, computer codes, files, programs, or any other materials designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment, including information (computer programs) that is prohibited from transmission or posting by law.
Changing the application without special permission from the Company, adding or inserting other programs into the application, hacking or reverse engineering the server, leaking or modifying source codes or application data, establishing a separate server, or arbitrarily modifying or impersonating a part of the Company’s website.
Any other acts that violate related laws or go against public morals or social customs.

② Users must comply with the provisions of these terms and conditions and the related laws.

Article 7 (Use of Services)

① The APP provides the following services to Users. However, the Company may request Bluetooth and location access permissions from Users for the use of certain services within the APP, and service use may be restricted if these permissions are denied:

Connecting to the hardware manufactured by the Company via Bluetooth.
Remote control of the hardware, including starting/stopping operation, increasing/decreasing voltage, etc.
Guidance on exercise categories designated within the APP.
Redirecting to the Company’s homepage.
Inquiries via email to the Company regarding questions about the APP.

② The use of services is available 24/7 in principle, provided there are no significant operational or technical issues with the APP.

③ The Company may temporarily suspend the provision of services in the event of system maintenance, inspections, replacement, system failures, communication interruptions, or other unavoidable circumstances. In the event of a service suspension, the Company will notify Users in advance through the APP, and if prior notification is not possible due to unavoidable reasons, the Company will notify Users by the method specified in Article 5.

Article 8 (Protection and Use of Personal Information)

① The Company collects the User's email information when providing the service outlined in Article 7, Paragraph 1, Item 5.

② The Company shall obtain the User’s consent when collecting personally identifiable email information.

③ The Company will not provide the User's email information to third parties without the User’s consent, except when required by relevant laws or upon request from a national authority.

④ Other matters related to personal information are subject to the Privacy Policy separately posted in the APP.

Article 9 (Company's Disclaimer)

① The Company shall not compensate the User or a third party for damages resulting from the temporary suspension of service provision due to the reasons stated in Article 7, Paragraph 3, unless otherwise stipulated by relevant laws.

② The Company is not responsible for service disruptions caused by the intentional or negligent acts of the User.

③ The Company shall not be liable for the reliability, accuracy, or other aspects of information or materials posted in connection with the service, unless there is intent or gross negligence on the part of the Company.

④ The Company is not responsible for damages incurred by the User in relation to the use of free services.

⑤ The Company is not liable for any loss of expected benefits or losses experienced by the User in connection with the use of services.

⑥ The Company is not responsible if the User cannot use all or part of the content due to changes in mobile devices, changes in mobile numbers, changes in the operating system (OS) version, international roaming, or changes in telecommunications providers.

⑦ The Company is not responsible for any consequences that arise if the User deletes content or account information provided by the Company.

Article 10 (Attribution of Copyright, etc.)

① The copyright and other intellectual property rights for the content produced within the services provided by the Company belong to the Company.

② Users shall not use for commercial purposes or allow others to use, through methods such as reproduction or transmission (including but not limited to editing, public presentation, performance, distribution, broadcasting, and creation of derivative works), any information obtained through the services provided by the Company, for which the intellectual property rights belong to the Company or the provider, without the prior consent of the Company or the provider.

③ Even if the right holder does not request it, the Company may take temporary measures in accordance with relevant laws, such as removing or restricting access to content, if there are reasonable grounds to recognize rights infringement or if the content violates Company policies or relevant laws.

④ This provision remains effective as long as the Company operates the services and continues to apply even after the User deletes the APP.

Article 11 (User Grievance Handling and Dispute Resolution)

① The Company provides a method for Users to submit opinions or complaints for the sake of convenience. Users may submit inquiries to the Company through the "Contact Us" feature within the service.

② If the Company objectively recognizes that the opinions or complaints raised by the User are legitimate, the Company shall address them promptly within a reasonable time. However, if the issue requires a longer time to resolve, the Company shall notify the User of the reason for the delay and the expected schedule for resolution through the service or by the method outlined in Article 5.

Article 12 (Jurisdiction and Governing Law)
These terms and conditions are governed by and interpreted in accordance with the laws of the Republic of Korea. In the event of any disputes between the Company and Users, the competent court shall be determined according to the procedures prescribed by law.